PUSH BUTTONS REPLACING HUMAN BEINGS

I  have been noticing there are less and less check out people in the supermarket.

You have to checkout yourself.

And there are paperboy deliverers as there were in my youth. Now you can get your news on the phone, TV or your computer.

Whatever happened to telephone operators who could help you with telephone calls. When you do make a call a mechanical voice answers and asks you to press 1 or 2 or so many numbers you often forget which extension is the one you want.

I could go on and on with the fading human face-to-face fast disappearing including online dating.

What interests me most is the  mechanized call to you now have to make to professionals and stores— especially to doctors’ offices.

You know when they say “If it is an emergency, call 911 or go to the nearest hospital emergency room.”

Now, coming into fashion is the 24/7 calls to an unfamiliar doctor or nurse to whom you want to tell about your ailment.  You will receive a call back from the doctor 24 minutes on the average.

doctor working on computer talking on phonedoctor working on computer talking on phone

The monthly cost for a family of six is $29.95 a month with no deductibles, no waiting periods, and no pre-exiting limitations.  The 24/7 plan reports 90 percent of the participants resolve their medical issues with the service

Barbara Teszler, (barbara @teszler.com) sent me a press release about ” 24/7 MedPlan.”

“It’s a simple but smart idea that really works, “says the 24/7/ Med Plan CEO, Michael McIntyre: “You can call and talk to a doctor 24/7, 365 days a year about any medical issue. The doctor will consult with you over the phone (you register your vitals when you enroll) and the doctor can call in a prescription for you at your local. You don’t have to go to the doctor’s office or ER”.

With Obama Care and health insurers raising premiums, many people are increasing their deductibles and changing their co-pay to keep their coverage affordable.

Unlike nurse-run similar programs, the 24/7 doctors can diagnose, recommend treatment and prescribe medication when necessary, There is no limit to the consultation and no extra cost.

All the doctors are board certified family practioners, pediatricians and internal medicine specialists who use electronic health records to diagnose and treat, and write prescriptions when necessary. They are state licensed in their respective states. They have an average of 15 years of practice experience.

There are a number of teleservice medical programs today. They are convenient, less expensive but non-human in your presence.’’

The doctor probably cannot  tell if your skin tint is yellow, white or gray, or what your body language is when you are asked questions.

Admittedly, all the  mechanical, robotic jobs  save money by not having to pay salaries or benefits employees: Robots don’t complain or take maternity leave.

But what about the displaced  humans—the secretaries, telephone operators, blue collar workers, nurses, teachers, delivery  people and all the other humans   shunted aside by push buttons.?

Are we literally losing the human touch?

I would like your opinion.

 

 

 

 

 

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